Warranty

Our Warranty, Made Simple
We dislike fine print as much as you do. Here’s a summary of our warranty terms:

  • LiteZilla Light Boards (Standard and Custom): Free from material defects in workmanship and materials (except electrical components) for 10 years.
  • Other Products (Mini, Soar & Catch Scarf Cannon, etc.): Free from material defects in workmanship and materials (except electrical components) for 2 years.
  • Electrical Components: Free from material defects for 2 years.
  • Services: Provided by LiteZilla in a timely and professional manner.
  • Remedy for Defects: Options include repair, replacement, or refund. Products must be regularly cleaned and defects reported within the warranty period. Unauthorized modifications or repairs void the warranty.

Full Warranty Terms

(a) Warranty Provisions:

  • LiteZilla provides the Buyer with warranties on the applicable goods/components during the periods described below:
  • (i) LiteZilla Light Boards (Standard and Custom) are warranted to be free from material defects in workmanship and materials (excluding electrical components) for a period of 10 years.
  • (ii) LiteZilla Mini, Soar & Catch Scarf Cannon, Ultimate Air Launcher, Whirly Wall, MagWiz, Sensory Gears, Kidnetics Course Constructor, Kidworx, Clonebox, ChromaWheel, and any other Goods not specifically named but produced/supplied and sold by LiteZilla to Buyer are warranted to be free from material defects in workmanship and materials (excluding electrical components) for a period of 2 years.
  • (iii) All electrical components, including but not limited to lights, light panels, power supplies, power transformers, power drivers, switches and buttons, LED receivers, LED remotes, cables, fans, and blowers are warranted to be free from material defects for a period of 2 years.

(b) Service Quality:

  • Any services performed by LiteZilla, such as installation support or on-site staffing, shall be provided in a timely and professional manner.

(c) Limitations of Warranty:

  • Except as expressly set forth in these terms, all goods and services are provided “AS IS.” LiteZilla disclaims any and all express and implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law.
  • Neither any performance or other conduct, nor any oral or written information, statement, or advice provided by LiteZilla or any of its suppliers, agents, or employees will create a warranty, or in any way increase the scope or duration of this limited warranty.

(d) Remedy for Defective Goods:

  • LiteZilla’s responsibility for any goods or components that do not satisfy the express warranties set forth in section (a) above, shall be limited to, at LiteZilla’s sole discretion, repair, replacement, or refund for the goods or components at issue.
  • To receive any such remedy, the Buyer must:
  • Regularly clean the goods.
  • Provide LiteZilla with notice of the defective goods or components within the applicable warranty period.
  • Note: Any modification to the goods or components, improper installation of the goods, unauthorized repair, or combination of the goods with any other products or materials shall void all warranties.